An Advise, Bayantel-Davao DSL Service Broken Commitments
When we evaluate DSL service providers here in Davao City almost 6 months ago, we thought the Bayantel is the most reliable DSL service provider in the region. We are WRONG! If you are starting a business here that requires reliable internet service; on our experience, never trust Bayantel-Davao’s DSL service. Our 6,000.00 pesos business account was never worth the value we are paying for. The 6,000.00 pesos DSL + Phone subscription, but a phone unit without Hands-Free button.
We are in the business that extensively use the internet not just for browsing pages. Our systems and operation need reliable connections that stays connection if not always, at least 80%. A session lost takes a lot of time to reestablished. We conduct remote administration for our servers on Denmark. All of our projects’ source codes and builds are being hosted by a commercial subversion provider CVSDude which stationed their FTP servers in Australia. We have systems that runs background processing that when disconnected needs to be restarted.
It really feel frustrating, angry, we are almost cursing Bayantel in the office most of the times. We will blow out their building (pun intended). We tried calling them several times. They will come here with their technicians but there are no problems when they are around. I just printed a lot of screen shots so I can show them how their service sucks. The problem I think is their infrastructure, so I don’t want to call them anymore just to get angry, frustrated and shout at the pity call center agent.
It was pretty funny one time we even consider just having an allowance for ChowKing or some coffee shops here with good internet connection so I can update the servers and execute some long running processes.
Btw FYI, Bayantel had several city-wide downtime in previous months. Yes city-wide! You cannot send remittance money in LBC or Cebuana. You cannot even buy plane ticket at Cebu-Pacific ticketing offices in several malls!
Very very unreliable service really! Not for long, we’ll just set this crappy provider aside as backup line. Soon Bayantel, you’ll just be a pity back-up line. In years I would not be surprise if you became a wire-less landline phone leader LOL. Soon…
hi sir rodel, i am currently on pldt dsl plan 2 but
palagi tlga sya ma disconnect. im losign my sanity because i pay a lot as in with 700 pesos for a telephone i dont want/use.
i thought bayantel was ok i was really on the verge of transferring to them but i read this article.
have u tried pldt? i think its worse. horrible. they employ the dumbest ppl in the universe na may hawak pang papel kasi nde memorize ang config.
ann
February 6, 2008 at 10:18 am
Sir, has your problem with your Bayantel connection been resolved already? Though residential ang account ko but my plan is 1.5MB. Frustrating, 3 weeks nang intermittent ang connection ko. Then ngayon, bumaba ang speed ko, I got 40kbps below on several instances. Layo naman sa 1.5MB na subscribed speed ko
ching
April 28, 2008 at 10:21 pm
tang ina na bayantel walang kwenta ka bago bago ko palang putang ina!!! tang ina ngayon ko lang to nakita putang ina nila PUTAAAAAAAAAAAAAAAAAAA
puta
July 4, 2008 at 4:50 pm
dc dc ang hina pa took 31ms bago maka send ng bytes ng putang ina yan!!! 1 minuto lang or less dc na putang ina !! mga gago!!! WAG KAYO MAG SUBSCRIBE SA BAYANTEL pang TELEPHONE LANG YAN walang KWENTA PUTA BOBO TANGA
puta
July 4, 2008 at 4:51 pm
may DOWNLOAD SPEED PA NA 3kbps puta kasing bilis lang ng dial up puta!!!!! ang bagal
puta
July 4, 2008 at 4:53 pm
hay naku, di ko na alam kung ano talaga ang best internet provider. im using PLDT DSL. tang ina, their connection sucks. ang bobo pa ng mga customer reps nila.nakaka bad trip. does anybody know kung ano talaga ang best internet provider dito sa davao?
Bambie
February 16, 2009 at 1:42 pm
putang ina yang connection ng bayantel dsl! lahat ng tech support mga bobo. walang ibang alam kundi e reset ang modem. ginagago nyo ata mga subscribers nyo! MAGSARA NA KAYO KUNG HINDI NYO KAYA E HANDLE ANG PROBLEMA NG LINYA NYO! MGA BWISIT!
mike™
April 22, 2009 at 3:41 pm
p0ta bayantel! ANG HINA NG SPEED NYU D2 SA GENSAN AREA! TAE NYU MGA BOBO! PURO LNG KAYU RESET! UN PA RN WLANG NANGYAYARI!!! POTA!!
gag0ngta3
May 3, 2009 at 11:18 am
AYOSIN NYU SERBISYO NYU! D BA KAU NAHIHIYA?!?!?!
gag0ngta3
May 3, 2009 at 11:19 am
thank you for this information.i am planning to get a broadband and seeking bayantels info.but, i guess i wont pursue it anymore.thank you….
jacjac
jacjac
May 18, 2009 at 11:12 am
well, after all sky broadband is worth trying for….
http://www.skybroadband.com.ph/
jacjac
May 18, 2009 at 11:14 am
i agree putang ina talaga yang bayantel na yan mga gago walang kwenta!tang inaang bayantel yan
adrian
May 30, 2009 at 6:51 pm
PUTANG INANG BAYANTEL TALAGA YAN MAMATAY NA MAY ARI NYAN GAGO WALANG KWERNTAQW2RE3CXBCXVTRDHYGVJKTRCGHNBM
adrian
May 30, 2009 at 7:10 pm
SORI GIGIL NA GIGIL AKO BAKA MACRA KO NA I@NG LAPTOP NA @ PUTA rasdz
hjgkh
fdbn vngh
adrian
May 30, 2009 at 7:10 pm
Ive been using Bayantel in Cagayan de Oro and I dont encounter much problem like PLDT
Jfox
July 31, 2009 at 4:13 pm
Davao PLDT is really worst because were paying 8k a month at kahit direct mo pa sa modem yung isang PC mo ang bagal parin. almost 3 weeks na kami na ganito. My suggestion ba kayong good provider dito sa Davao?
Thanks!!!!
Jfox
July 31, 2009 at 4:17 pm